Information
We understand you might have questions about our handyman services. At Kolivers&Tolivers, we aim to provide clear and helpful answers to ease your concerns and ensure you feel confident choosing us. Explore our FAQs to learn more about what we offer and how we can help with your home repair and maintenance needs in Charlotte, NC.
Frequently asked questions
Here are some of the most common questions we receive at Kolivers&Tolivers. If you don't find the answer you're looking for, please don't hesitate to contact us directly at 704-8910523 or walterjrk@icloud.com. We're here to help!
What are the most common questions potential customers ask you about your handyman services?
At Kolivers & Tolivers, we offer a wide range of handyman services for both residential and commercial properties. Our services include, but are not limited to:
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General home repairs
- Commercial Cleaning
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Painting and drywall repairs
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Plumbing fixes
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Electrical troubleshooting
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Flooring installation and repairs
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Kitchen and bathroom renovations
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Carpentry and furniture assembly
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Outdoor and landscaping maintenance
If you have a specific project in mind, just let us know, and we'll be happy to discuss how we can help!
2. Are you licensed and insured?
Answer:
Yes, Kolivers & Tolivers is fully licensed and insured. Our team is committed to providing high-quality, professional service while adhering to safety standards. We want you to feel secure knowing your home or business is in trusted hands.
3. How do I get an estimate for my project?
Answer:
Getting an estimate is easy! You can either call us directly or fill out the form on our website with a brief description of your project. We will schedule a time to assess the scope of the work and provide you with a detailed, no-obligation estimate. If you’d like, we can also provide estimates over the phone for smaller projects.
4. Do you offer emergency services?
Answer:
Yes! We understand that sometimes things break unexpectedly, so we offer emergency handyman services for urgent situations. Whether it's a plumbing leak, electrical issue, or something else, we're here to help when you need us the most. Just give us a call, and we'll prioritize your emergency.
5. How long will my project take?
Answer:
The timeline for each project depends on its complexity. After we assess your needs, we'll give you an estimated completion time. For smaller repairs or tasks, we can often finish the job within a few hours, while larger projects may take several days. Rest assured, we'll always keep you updated on progress and any changes.
6. What should I do to prepare for the handyman to arrive?
Answer:
To ensure the job goes smoothly, here are a few things to consider:
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Clear the area where the work will be performed.
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Remove any valuable or fragile items from the work area.
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Have any relevant instructions or preferences ready for the handyman.
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If it's a bigger project, feel free to discuss any specific requirements before we start.
Our team is professional and will treat your space with care, so you don’t have to worry about a thing!
7. How do I pay for your services?
Answer:
We accept a variety of payment methods, including credit/debit cards, checks, and cash. Upon completion of the work, we’ll provide you with an invoice that outlines the costs, and you can make payment based on the agreed-upon amount.
8. Do you offer any warranties on your work?
Answer:
Absolutely! We stand behind the quality of our services. If you encounter any issues with our work, we offer a warranty on all labor and materials for a specified period. Should anything go wrong, we’ll come back and make it right at no additional cost.
9. Can you help with home improvement or renovation projects?
Answer:
Yes! Whether it’s updating your kitchen, remodeling your bathroom, or installing new flooring, our experienced team can help with all aspects of home improvement. We’ll work with you to bring your vision to life and ensure the project is completed on time and within budget.
10. Do you have references or reviews from past customers?
Answer:
Yes, we’re proud of the work we do and the relationships we build with our clients. You can check out customer reviews and testimonials on our website. We also have a portfolio of past projects, which can give you a better idea of the quality and scope of our work. Feel free to reach out to past clients if you'd like a personal reference!
What are the biggest concerns or hesitations people have before hiring a handyman?
Quality of work is a major concern for many potential customers. At Kolivers&Tolivers, we address this by providing skilled and experienced handymen, guaranteeing our workmanship, and ensuring your satisfaction. We are committed to delivering high-quality results you can rely on.
Still have questions?
If you haven't found the answer you're looking for, don't hesitate to get in touch. Our friendly team is ready to assist you with any inquiries you may have regarding our handyman services at Kolivers&Tolivers.